Why CRM doesnt work how to win by letting customers manage the relationship

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Material type: Text

TextPublication details: London; Kogan Page; 2003Description: "xvii,263p. : ill. ;24cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.346 P3 (Browse shelf(Opens below))	Available	M8737

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Central Library - Coimbatore