Customer centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first

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TextPublication details: New Delhi; Tata Mcgraw Hill; 2003Description: "xv,247p. : ill. ;23.5cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.346 P (Browse shelf(Opens below))	Available	M9937

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Previous	005.346 N8 Finding the profit in customer satisfaction translating best practices into bottom line results	005.346 N8 What customers like about you adding emotional value for service excellence and competitiv	005.346 N9 Marketing connecting with customers	005.346 P Customer centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first	005.346 P Building data mining applications for CRM	005.346 P Customer relationship management a strategic imperative in the world of e-business	005.346 P0 Knock your socks off service recovery	Next

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Central Library - Coimbatore