Relationship based enterprise : powering business success through customer relationship management
Material type:
TextPublication details: Toronto; Mcgraw Hill; c2001Description: "xiv,368p. : ill. ;23.5cm."ISBN: - 70860815
| Item type | Home library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
BOOKS
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AMRITA SCHOOL OF BUSINESS | 005.346 P1 (Browse shelf(Opens below)) | Available | M6751 |
includes bibliography and index
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