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Services marketing integrating customer focus across the firm

By:

"Zeithaml, Valarie A"

Contributor(s):

"Bitner, Mary Jo"

Material type: Text

Text

TextPublication details: New Delhi; Tata Mcgraw Hill; c2003Edition: 3Description: "xx,668p. : ill. ;25cm"ISBN:

0070530424

Subject(s):

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.658.818.3 P3 (Browse shelf(Opens below))	Available	M8311

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