Measuring customer satisfaction "survey design, use, and statistical analysis methods"

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Material type: Text

TextPublication details: Wisconsin; ASQ Quality Press; c1998Edition: 2Description: "xviii,278p. : ill. ;23.5cm."ISBN:

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Holdings
Item type	Home library	Call number	Status	Barcode
BOOKS	AMRITA SCHOOL OF BUSINESS	005.346 N8 (Browse shelf(Opens below))	Available	M3703

includes and bibliography and index

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Central Library - Coimbatore